What if you knew which marketing tactics would propel your business forward? What if you had a tribe to help you make marketing decision?
Are you struggling to distribute your marketing dollars?
Do you want more clarity and confidence in your brand?
Do you need a part-time CMO (Chief Marketing Officer)?
Are you wasting money and losing clients with your marketing?
See what our clients say about Shine Bright Marketing
Marketing Tip: Customer Retention Matters
Did you know it costs 3-30x more marketing dollars to acquire a new customer than retain an existing one?
That an increase in customer retention can increase profits 25% – 95%?
Six Tips to a Successful Customer Marketing Strategy
1. Good, consistent customer service.
2. Personalize your interactions (segmentation).
3, Consistent communication.
4. Treat the act of keeping customers as important as getting them!
5. Listen (feedback, surveys).
6. Thank them. Loyalty programs. Referral incentives